FAQs

FAQs

How is this service priced?

Pricing is based on the volume and weight of the waste we collect. We will give you a clear, upfront quote before we begin work. You only pay for the space you use.

How long will you wait while I load the waste?

Our team will provide a specific time window for our arrival and wait while you or we load the rubbish. We work quickly and efficiently to get the job done in no time.

Do I have to do the loading myself?

No, you don’t. Our team can do all the heavy lifting and loading for you, making the process completely hassle-free.

Why should I choose a Wait and Load service?

This service is ideal if you have limited space for a skip, require urgent clearance, or want to avoid the hassle of obtaining a council permit. It’s a fast, efficient, and cost-effective solution.

What is a Wait and Load service?

A Wait and Load service means we bring a truck to your location and wait while you or our team load the waste directly onto the vehicle. We then take it away immediately.

Do you offer recurring builder’s waste collections?

Yes, we can arrange for regular or one-off collections to keep your site clear and safe.

Do you provide waste transfer notes?

Yes, we are a fully licensed waste carrier and will provide you with a waste transfer note for your builder’s waste, confirming that it has been disposed of in a legal and responsible manner.

How is your service a better option than skip hire for builders?

Our service is a convenient and cost-effective alternative. You don’t need to worry about permits, finding space for a skip, or paying for a skip that’s only half full. We do all the loading and take the waste away.

Is your service suitable for both large and small construction projects?

Yes, our services are suitable for all types of building projects, whether you’re a professional contractor on a large site or a homeowner with a small DIY project.

What types of builders’ waste do you remove?

We can remove a wide variety of construction debris, including wood, rubble, bricks, plasterboard, concrete, and general site rubbish.

How is your service more environmentally friendly than traditional waste disposal?

We take all waste to licensed waste transfer stations, where we prioritise recycling and reusing materials. Our goal is to divert as much rubbish from landfills as possible.

How quickly can you collect my waste?

We take pride in our fast and flexible service. We can often offer same-day or next-day collections, subject to availability.

Do I need a permit for a general waste clearance?

No, you do not. Unlike skip hire, our service offers a convenient alternative that eliminates the need for a permit from the local council.

Can you collect a single bulky item?

Yes, we are happy to collect anything from a single bulky item to a full truckload of rubbish. No job is too big or too small.

What is considered general waste?

General waste encompasses a wide range of non-hazardous items from your home or business, including household junk, furniture, appliances, and miscellaneous rubbish.

Do I get documentation for my waste?

Yes, as a licensed waste carrier, we can provide a waste transfer note to legally document that your waste has been collected and will be disposed of correctly.

Is your service disruptive to business operations?

We aim to complete your office clearance with minimal disruption. We can schedule our services at a time that works best for your business, including outside of regular office hours.

How do you determine the price for office clearance services?

Our prices are based on the volume and weight of what we remove. We provide a transparent, no-obligation quote before we begin work, so you know the exact cost upfront.

Can you remove confidential waste and IT equipment?

Yes, we can safely and securely remove confidential paperwork and old IT equipment. We ensure that these items are disposed of in an environmentally friendly and secure manner.

What items do you remove during an office clearance?

We clear all types of office waste. This includes desks, chairs, filing cabinets, IT equipment, electrical goods, and general rubbish. We can also handle confidential paperwork and other documents.

Do I need to bag up all the waste beforehand?

No, you don’t. Our team will do all the heavy lifting and loading for you, making the process completely hassle-free.

How do you dispose of the garden waste?

All waste is transported to an authorised waste transfer station. We are dedicated to recycling and composting as much of the green waste as possible, minimising environmental impact.

Do you dismantle sheds or other structures?

Yes, our service includes the dismantling and removal of sheds, greenhouses, and other garden structures, as well as their disposal.

Can you help with overgrown gardens?

Yes, our team is equipped to handle everything from minor tidy-ups to clearing heavily overgrown gardens, restoring the space to a clean and usable state.

What kind of garden waste do you remove?

We remove all types of garden waste, including green waste like grass cuttings, branches, and hedge trimmings. We also remove old garden furniture, sheds, trampolines, fence panels, and other unwanted items.

What happens to the waste you collect?

We are committed to being an environmentally friendly company. All waste is taken to a licensed waste transfer station, where we aim to recycle and reuse over 90% of the materials to divert them from landfills.

Are you licensed and insured for house clearance?

Yes, we are a fully licensed waste carrier with the Environment Agency. We are also insured, so you can have complete peace of mind knowing your clearance is being handled by qualified professionals.

How do you handle sensitive or confidential items?

We approach sensitive items, such as personal documents or items from a bereavement, with the utmost respect and discretion. We can follow your specific instructions for these items, including secure destruction or returning them to you.

How long does a house clearance take?

The time required depends on the size of the property and the amount of waste to be cleared. We aim to complete the job as quickly and efficiently as possible, often offering same-day service, subject to availability.

What items do you remove during a house clearance?

We can clear almost anything from a house, flat, or other property. This includes furniture, electrical appliances, clothing, general household junk, and even old kitchen and bathroom units. We handle all the heavy lifting for you.

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